KYC/AML Team Lead | Financial Compliance | Client Onboarding Screening Specialist

Responsible for end-to-end Know Your Customer (KYC) and Anti-Money Laundering (AML) operations, ensuring compliance with regulatory requirements and internal policies. Managed client onboarding, periodic KYC reviews, Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), sanctions, PEP, and adverse media screening for corporate, institutional, fund, and individual clients. Conducted risk assessments, quality reviews, and case escalations while collaborating with cross-functional stakeholders to resolve complex compliance issues. Oversaw workflow planning, case allocation, performance monitoring, and coaching to achieve service level agreements (SLAs) and quality targets. Drove process improvements, participated in UAT testing, root cause analysis, SOP updates, and change management initiatives to enhance operational efficiency. Prepared MIS reports, analyzed key performance metrics, and delivered regular feedback and training to develop team capability and support continuous improvement.