AR Caller-Voice Process

Job Title: International Voice Process - AR Caller- Jaipur Location

Process: International Voice Process

Roles & Responsibilities:
To address outstanding or assigned AR through analysis and phone calls by using available resources.
Utilization of all possible tools and applications available to take account to the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer or adjustment.
To report trends / patterns in denials, claim submission errors, credentialing issues and billing related roadblocks to the immediate reporting manager.
To meet the established SLAs (service level agreements) for production and quality
To update the outcome of the calls or analysis in a clear and coherent manner in the billing system
To utilize the P & Ps (policies and procedures) established for the process and also stay updated with changes done with the P & Ps
To improve the performance based on the feedback provided by the reporting manager / quality audit team.

Qualification: Graduate fresher- BBA., BA., B.Com., BCA., B.Sc (Physics, Chemistry, CS,MBA, MCA Maths) Passed out year - 2020 to 2025
Only till 28 Years of age can apply

Please Note: B.E/B.Tech/ME/M.Tech - are not eligible to apply

Shift Timing: 05:30 PM to 2:30 AM

Transport: Two-way transport available based on boundary limits.

Benefits:
Saturday Sunday fixed Week Offs
PF ESI Gratuity
Health insurance.
Performance bonus
Competitive remuneration
Free cab transport

Required Skills:
Good Verbal and Written Communication skills
Should be comfortable working with Night shifts.
Sound analytical skills
Logical thinking

Interested candidates can WhatsApp your updated resume to 8824921321 or email to ashima.narang@agshealth.com