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SALES OFFICER – GOLD LOAN

Chennai Private

Job role insights

  • Hiring location

    Chennai

  • Offered salary

    20,000₹ - 30,000₹/month

  • Career level

    BFSI

  • Qualification

    Degree

  • Experience

    1 - 2 Years

  • Gender

    Female

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Description

Roles & Responsibilities

  1. Promote gold loan products to prospective customers.

  2. Identify and acquire new customers to achieve sales targets.

  3. Explain gold loan features, eligibility criteria, interest rates, and repayment terms.

  4. Build and maintain good relationships with customers.

  5. Follow up with prospective and existing customers to generate business.

  6. Assist customers with the loan application and documentation process.

  7. Coordinate with the branch team to ensure smooth processing of gold loan applications.

  8. Maintain customer records and provide regular sales updates to the reporting manager.

  9. Follow company policies, compliance requirements, and customer service standards.

Ideal Candidate

1. Strong sales aptitude and customer-handling profile. (Freshers are eligible)
 
2. Mandatory (Eligibility): Must be a Person with Disabilities (PwD)
 
3. Mandatory (Experience 1): Freshers with a strong interest in sales, customer handling, and financial product promotion can apply; prior sales experience is an added advantage
 
4. Mandatory (Experience 2): Must be able to promote gold loan products and identify new customers to achieve sales targets.
 
5. Mandatory (Skill 1): Must have basic numerical and documentation skills (assisting with loan applications and customer records).
 
6. Mandatory: (Skill 2): Must have hands-on MS Office tools / advanced Excel and data reporting skills at an intermediate level.
 
7. Mandatory (Skill 3): Must be able to handle customer grievances and perform tele-calling.
 
8. Mandatory (Communication): Must have good communication and interpersonal skills to explain loan features and maintain customer relationships.
 
9. Mandatory (Education): Must be a graduate in Commerce, Arts, or Science
10Mandatory (Language): Candidates must be proficient in the local language of their preferred work location.
 
11. Mandatory (Certificate): A valid UDID Certificate is mandatory with Percentage of disability 40% to 70%.
 
12. Mandatory (Exclusion): Candidates who use a wheelchair are not eligible for this role.
 
13. Mandatory (Note 1): Must be willing to work from the branch (8:30 am – 5:00 pm) and handle cash and customer-facing duties.
 
14. Mandatory (Note 2): Candidates must be comfortable travelling within a radius of 15–20 km, approximately twice a month, whenever required for business purposes.
 
15. Preferred (Experience 1): Previous experience in sales, customer service, banking, NBFCs, or financial services
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