Abhilash

Amazon India pvt limited 2022 - Reported violations of rules, regulations, policies, and procedures by evaluating and recommending investigative and corrective actions. - Investigated products based on SOPs with strong attention to detail. - Provided ideas for process improvements to enhance efficiency, quality, and customer experience. - Responded to stakeholders with guidance and flagged updates to Leads/Managers. - Generated detailed reports and documentation, maintaining accurate logs for supervisor review. - Handled tickets received from vendors regarding product catalog issues and created tickets for resolution.