sheebaravind
About me
I hold a Master’s degree in Operations Management (MBA) and bring extensive experience in administration, accounts, academic affairs, purchasing, stores (logistics/warehouse), and operations/team management. My professional background has equipped me with strong organizational and leadership skills, enabling me to streamline processes, ensure compliance, and strengthen institutional governance.
I have successfully managed multidisciplinary teams, coordinated academic and administrative functions, and overseen financial operations and customer service with efficiency and transparency. With more than 20 years of experience in sales, marketing, customer support, and team handling—including overseas exposure across Asia and Europe—I am confident in my ability to contribute effectively to strengthening your management team.
Work Experience
Team Leader Marketing
Talk Media Pvt Limited, Chennai
2003-01-01
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2010-09-30
Started my career as a Telemarketing Executive now stands as Marketing team leader of handling 25 executives within four years.
x Initially started taking advertisements for four areas now established up to fifteen areas achieved all time highest team targets per week.
x Achieved at all-time highest individual targets of 3.5 to 4 lakes per month.
x Awarded Best Performer – 2009 and rewarded as Employee of the year- 2010.
x Awarded as Best Customer service - 2009
Sales & Marketing Manager
Mercantile Pacific Asia Pte Limited , Singapore
2010-10-04
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2018-03-30
x Responsible for the Team taking care of Middle East and instrumental in exploring opportunities in expanding the business opportunity in USA within 2 years.
x Performed sales and marketing and Doing a business of Mobile sales around USD 7-10 MILLION month on month consistently
x Developed business through proactive initiatives such as bringing New Customer and internal meetings along with the team and prepare sales planning.
x Defined product/channel marketing strategy for Mobiles, Cameras, Printers, Scanners and other consumer electronics.
x Sell the product in accordance with cost variation on day- to-day basis and keen with overall business goals & objectives
x Ability to perform strategic procurement activities across multiple categories of spend, search for better deals, and find more profitable suppliers. Forecast price and market trends to identify changes of balance in buyer-supplier power Account like volume, increased fourfold because of having been recruited to this position. Developed and implemented relationship strategies
x Operational accountability of managing complete day to day business.
Regional Operations Manager -Europe
Teleworld Dubai Fze -Dubai
2018-04-02
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2023-07-31
Sales ,Purchase & Operations: Responsible for procuring & pricing of stocks as well as clearing it with good profit across Europe & Middle East by leading a sales team & Operational activity
x Understanding the requirement of clients and close the sales and achieved highest sales revenues with high margin and worked aggressive keeping customers in mind/ Establishes and maintains effective relationships with customers and gains their trust and respect.
x Developed business through proactive initiatives such as bringing New Customer and internal meetings along with the team and prepare sales planning, Implemented Customer Process Improvements.
x Instrumental in maximizing chances of profitably securing strategically important new business of all Apple products such as Mac-Book, I-Phones (New, Used phones / CPO ) and accessories, Computer accessories with better margin
x Logistics & Transportation: Worked extensively with Customer Service department to satisfy customer orders and product shipped in a timely manner. Supervise and manage associates in area of responsibility & operational, warehouse activities.
x Provided cost reporting and maintained outbound transportation budget for all East coast and West coast operation and experience in supply chain & Cost control on Quality rejections / recovery
x Maintain customer concerns and resolved with Quality Assurance and Warehouse Management.
Negotiated yearly freight rates and processed vendor invoices.
Sales consultant (Sales & Logistics)
Raduga Pte Limited ,SIngapore
2023-10-02
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Present
Managing Xiaomi mobile distribution operations, covering procurement coordination, order processing, and customer fulfilment.
Coordinating closely with warehouses, logistics partners, and delivery teams to ensure timely dispatch and service reliability.
Monitoring inventory movement to avoid stock-outs and delivery delays.
Acting as a key link between suppliers and customers to ensure smooth end-to-end execution.
Supporting sales operations through pricing coordination, documentation, and customer follow-ups.
Education
BBA
Degree
2014-01-01
-
2017-01-31
MBA
Post Degree - Operation management
2018-01-01
-
2020-04-30
Disability-Info
UDID
Yes
UDID Number
TN7320519830003989
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Disability Percentage (As per certificate)
85