Azaruddin
About me
I have experience in Cognizant Technology Solutions | Hyderabad Account Manager – Google Ads (Voice/EMEA) | Oct 2022 – April 2023 ● Managed end-to-end account success for the EMEA market, executing campaign optimizations that scaled conversions via phone and email. ● Maintained a 95%+ Client Satisfaction (CSAT) rating through proactive communication and swift resolution of sensitive policy issues. ● Spearheaded an efficiency initiative that streamlined workflow processes, resulting in a 15% reduction in project completion time. ● Guided clients through the setup of billing accounts and resolved complex invoicing/transactional discrepancies. AGS Health | Hyderabad Process Associate | Feb 2022 – Sept 2022 ● Managed organized medical records for insurance claims processing, ensuring strict timeline adherence and HIPAA compliance. ● Reduced time and cost burdens for internal resources by meticulously arranging and reviewing specifications for clinical and legal proceedings.
Work Experience
Process Executive
Cognizant Technology Solutions
2019-10-19
-
Present
Cognizant Technology Solutions | Hyderabad Account Manager – Google Ads (Voice/EMEA) | Oct 2022 – April 2023 ● Managed end-to-end account success for the EMEA market, executing campaign optimizations that scaled conversions via phone and email. ● Maintained a 95%+ Client Satisfaction (CSAT) rating through proactive communication and swift resolution of sensitive policy issues. ● Spearheaded an efficiency initiative that streamlined workflow processes, resulting in a 15% reduction in project completion time. ● Guided clients through the setup of billing accounts and resolved complex invoicing/transactional discrepancies. AGS Health | Hyderabad Process Associate | Feb 2022 – Sept 2022 ● Managed organized medical records for insurance claims processing, ensuring strict timeline adherence and HIPAA compliance. ● Reduced time and cost burdens for internal resources by meticulously arranging and reviewing specifications for clinical and legal proceedings.
Education
Bachelor of Commerce
post Graduate
2017-05-01
-
2020-09-30
In my degree Overall (CGPA): 8.08.
Disability-Info
UDID
Yes
UDID Number
1521986004000165
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Disability Percentage (As per certificate)
43