talkwidankit

About me

Senior IT professional with 13+ years of experience in Production Support (L2/L3), Incident & Problem Management, and Ab Initio ETL support in BFSI and enterprise environments. Currently working as Associate Manager at Accenture, previously with TCS supporting Citi US platforms. Strong in AutoSys, Unix/Linux, ServiceNow, SQL, batch operations, RCA, and service stability. Seeking inclusive IT Operations / Application Support / Incident Manager roles (Kolkata & Remote).